Answered By: Mandy Wong
Last Updated: Jan 08, 2018     Views: 140

To cancel holds that you have placed, first log in to your “My Library Account” (refer to this LibCast for details).

Once you are logged into OneSearch,  click your name in the upper-right corner and select My Library Account once the option appears:
 


On the REQUESTS page, you can cancel the requested item by clicking the button CANCEL:


Please note: HKALL requests cannot be cancelled, if the user do not want the book, just ignore the pick up notification.