Answered By: Mandy Wong
Last Updated: Jun 23, 2015     Views: 59

There are two main reasons for ILL requests not being filled:

  1. Unfortunately, sometimes none of our partner libraries will have the item that you requested. In such cases, ILL requests cannot be filled.
  2. Sometimes, HKBU Library already owns the requested item in print format. In such cases, you will need to refer to the hard copy, which you may photocopy or scan.

For further inquiries on ILL matters, please contact Interlibrary Loan staff at 3411-7445 or by email to